If you have any problems with your Advance Directive or if you want to report a bug or suggest a new feature, send us an email at email@example.com. Please include the following details in your email:
- Your name, email address and phone number.
- A description of your problem or question.
Our technical support is always free.
How to Contact Us
If you have any questions or problems you can contact us …
- by email at firstname.lastname@example.org
- by telephone at 240-491-3994
- by fax at 240-254-3210
You will receive a prompt, courteous response from an English-speaking person in the United States.
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or credit card information. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
- To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We utilize Paypal (www.paypal.com) to process all transactions. Paypal has extensive security procedures in place. Details of Paypal’s security systems can be found at Paypal Security
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
2901 S. Leisure World Blvd.
Silver Spring, MD 20906
We wish to clarify a number of issues concerning unsolicited commercial e-mail messages, also known as spam or junk mail. This document explains what spam is and our views and responsibilities on the subject.
Spam is not merely annoying: it is also a serious drain on the resources of ISPs, other organizations, and Internet users. Sending spam mail may seem like a cheap and convenient way to amplify marketing efforts, yet honest businesses rarely employ this questionable marketing tool. First, nobody wants to receive unsolicited junk mail. Second, it is considered both an annoyance and an intrusion of privacy. Third, each e-mail message contributes to Internet traffic and uses up bandwidth. An e-mail message does not reach its recipient instantaneously; instead, it is relayed by any number of systems en route until it reaches its final destination. spam mail is often sent out in thousands or hundreds of thousands of copies, to huge numbers of unwitting recipients. This large load of messages often causes network problems and congestion, meaning that third parties as well as message recipients are suffering because some inconsiderate person or company has pumped half a million copies of a message through the Internet.
For more information on spam, refer to the links at the end of this document for some excellent reviews of the problem.
In order to avoid having their own Internet Service Providers (ISPs) delete their accounts, spammers usually rely on anonymous e-mail addresses such as those available from free e-mail providers. Sometimes the addresses you see on spam messages are invalid (faked). It is important to realize where the responsibility for spam lies. Make no mistake .Spammers are often skilled frauds and thieves… as well as highly annoying. Many spammers have developed specific strategies of spamming in order to avoid responsibility for their actions, or to avoid mail blocking and filtering:
- They relay spam messages off the mail server of an innocent third party, in which case even more damage is incurred by the on-line population in general.
- They use the “drop box” strategy. This consists of sending mail out from an account that allows spam, but putting another address in the “Reply to:” message header, so that anyone replying to the message is actually sending mail to an account that did not originate the spam. Many spammers want to send out ads or sales info and do not expect a reply. By drop boxing they are forging their e-mail addresses and relieving themselves of accountability. Recipients of spam should always check the full message headers to determine the origin of the spam.
- Spoofing. This fairly complex technique makes a message appear as if it is coming from an address that did not originate the message.
- Sometimes they include a paragraph claiming that the law sanctions spam as long as there is a “remove from list” address in the spam message. Do not fall for this trick, because the “remove from list” address is almost always a sham. Not only do you generate useless traffic if you try to remove yourself from a large number of “lists”, but will indicate to the spammers that your email address is active. Spammers are dishonest people employing dishonest tactics. Don’t trust them, report them.
You should always examine your full message headers to determine where the message really came from. The “From:” header that is commonly shown in basic message header displays can be easily faked! It is harder to fake the complete message header, which can provide useful information about the message.
Any users that are suspected of spamming from our site, or of using our site for drop boxing or spoofing, should be reported immediately. We will investigate the user and take action if we determine that he or she is guilty.
You may contact email@example.com and we will promptly investigate the matter.
Spoofing and drop boxing are beyond our control. We will do everything we can to prevent spam, but we ask all recipients of junk mail to understand that very often we are not the originator of such messages, but one of the victims! The solutions to spoofing and drop boxing are complex and involve co-operation between a number of web sites and ISPs. Refer to the links below for more information.
For a very extensive list of links to web sites that will help you get rid of spam, go to http://www.tincher.to/antispam.htm.
About the Author
Howard E. Deutch is an attorney and member of the bars of Maryland, Virginia, District of Columbia, Pennsylvania and the Supreme Court of the United States. He is also a Certified Public Accountant. He has served as legal counsel for several corporations including The Union Corporation (NYSE), Applied Data Research Corporation (ASE), Optelecom, Inc. (OTC) and American Fluoroseal Corporation. Previously he worked for the Internal Revenue Service as an estate tax examiner and for the Bureau of Naval Weapons as a contract negotiator.
In 1982 Mr. Deutch founded Mister Printer, a printing company in San Diego, which he operated until 1987 when he sold the company. In 1988 he founded Jefren Publishing Company, Inc., which publishes a twelve volume legal forms book entitled “Proxy Statements: Strategy and Forms.” He sold the company in 2004.
In 2005 Mr. Deutch invented a unique legal forms creation program which is the underlying software for the Will Masterform. He has created 51 different Will Masterforms, one for each state (and the District of Columbia).
In 2004 Mr. Deutch reviewed more than 300 advance directives and combined their best features to create an advance directive that gives you a broad range of choices concerning your end-of-life treatment and contains clear explanations of all those choices. He carefully reviewed the laws of all 50 states (and the District of Columbia) and created 51 state-specific enhanced advance directives that comply with that state’s law. Those enhanced Advance Directives are available on his website at getadvancedirective.com.